No Data Appearing on the Dashboard

Check tracking is enabled — go to Directory Analytics > Settings and confirm “Enable Tracking” is ticked

Check a directory plugin is active — the plugin requires Directorist, GeoDirectory, or Business Directory Plugin to be installed and active

Visit a listing — data only appears after at least one listing page has been viewed. Try visiting one of your listings on the front end, then refresh the dashboard

Check Exclude Administrators — if this setting is on and you are logged in as an admin, your own views will not be counted. Try visiting a listing in an incognito/private browser window

Directory Plugin Not Detected

Go to Directory Analytics > Settings

Tick the Refresh Integrations checkbox

Click Save Settings

Return to the dashboard — your directory plugin should now appear in the “Active Directory Plugins” section

Views Not Counting

Confirm tracking is enabled in Settings
If “Exclude Administrators” is on, test with a non-admin user or an incognito browser
If you are using a caching plugin, try clearing the cache and visiting a listing again
Check that the listing you are visiting uses a post type from one of the supported directory plugins

Category Data Shows Zero

Confirm “Track Categories” is enabled in Settings
Category views are attributed when listings are viewed, not when category archive pages are visited. You need listing views before category data will appear